Terms & Conditions

Last Updated: 01/01/2026
Welcome to our service platform. These Terms & Conditions explain the rules and guidelines for using our website and booking our services. By accessing our website or using our services, you agree to follow these terms.

  1. 1. Service Usage
    Our services are available for residential customers. By booking a service, you confirm that the information provided by you is accurate and complete.

  1. 2. Booking Process
    Service bookings are subject to availability.
    Customers will receive booking confirmation through phone call, SMS, WhatsApp, or email.
    The company reserves the right to accept or reject any booking request.

3. Pricing & Charges
    Service prices displayed on the website may change at any time without prior notice.
    Additional charges may apply for extra work, excessive dirt, or special requirements.
     Final pricing may vary depending on service conditions at the location

4. Payments
    Customers agree to make payments using the available payment methods on the platform.
    Full or partial payment may be required before service confirmation.
    Failure to complete payment may result in cancellation of the booking.

5. Cancellation & Rescheduling
    Customers may request cancellation or rescheduling before the scheduled service time.
    Cancellation fees may be charged depending on the timing and circumstances of the cancellation.
   The company may reschedule services due to weather conditions, emergencies, or operational reasons.

6. Customer Responsibilities
Customers are expected to:
    Provide proper access to the service location.
    Ensure availability of water and electricity if required.
     Keep valuables and fragile items secured before the service starts.
    Maintain a safe environment for service professionals.

6. Customer Responsibilities
Customers are expected to:
    Provide proper access to the service location.
    Ensure availability of water and electricity if required.
     Keep valuables and fragile items secured before the service starts.
    Maintain a safe environment for service professionals.

7. Service Limitations
    Service results may vary depending on material condition, age, and existing damage.
     The company does not guarantee removal of all stains, odors, or permanent marks.
    We are not responsible for issues caused by poor material quality or previous damage.

8. Website Usage Rules
Users must not:   
    Use the website for illegal or harmful activities.
    Users must not try to gain unauthorized access to the website, server, database, or any connected systems and networks.
    Website content, images, designs, and materials may not be copied, reused, distributed, or modified without prior written permission.

9. Intellectual Property
    All website content including text, images, logos, graphics, and designs belongs to the company and may not be reused without written permission.

10. Privacy
  Customer information is handled according to our Privacy Policy. We take reasonable steps to protect user data and maintain confidentiality.

11. Changes to Terms
  The company may update or modify these Terms & Conditions at any time. Updated terms will be posted on this page.

12. Contact Information
     For support or questions regarding these Terms & Conditions, please contact us:
    Email:-sahuroshan857@gmail.com
    Phone:- +91-9372498876
By continuing to use our website and services, you agree to these Terms & Conditions.

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BANDRA EAST/WEST, SANTACRUZ EAST/WEST , JUHU, VILLA PEARLE EAST/WEST

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About Us

Moppco is a tech-enabled service platform that connects you with skilled and trusted professionals for all your home cleaning requirements, delivering convenient services right to your doorstep.

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